Refund Policy

Our 30-day return policy ensures your satisfaction. To initiate a return, contact us at customersupport@couturechiccollections.com. Items must be in original condition with tags and packaging. Damaged or wrong items should be reported upon receipt. Exceptions include perishable, custom, and sale items. Exchanges are facilitated by returning and making a new purchase. EU customers have a 14-day cooling-off period. Refunds are processed within 10 business days of receipt and inspection. For inquiries, email customersupport@couturechiccollections.com.